FAQS

Returns & Exchanges

For hygiene reasons, we are unable to process exchanges or issue refunds for situations where you have simply changed your mind or wish to request a different style or size.

We kindly advise you to thoroughly review your order and choose your size according to our size guide before completing your purchase. Your understanding of this matter is greatly appreciated. We value the trust you place in us, and we prioritize your health and safety above all.

 

How Long Will It Take to Ship My Order? When Will I Receive the Press-On Nails?

We will process orders and ship out as soon as possible. For in-stock standard size press-on nails, we will ship within 3 days after payment. You will receive a notification email from us after shipping. For customized non-standard size wearable nails, we will customize and ship out within 3-5 working days. During holidays, shipping may take longer time. We will notify in advance on our website homepage. For any other delays, we will contact you via email in a timely manner. The specific shipping time may vary depending on the region and shipping method.

 

 Are the Press-On Nails from You Reusable?

Yes, they are reusable. This is one of the huge benefits of purchasing our press-on nails.

Our press-on nails are made of 100% handcrafted high quality nail tabs and gel nail polishes, and finished with a top coat. In addition, to allow the press-on nails to be reusable, we only provide stick tabs for attachment which can be easily peeled off from the press-on nails to avoid damaging them. This ensures the integrity of the nails for future reuse.

When you need to remove the press-on nails, be sure to follow the tutorial.You’re supposed to be gentle and careful. When you take off the press-on nails, please put them back into the original product box we shipped or your own storage box for next time use.

Do not use alcohol pads on the press-on nails. Alcohol pads are only for cleaning your natural nails.

 

How Long Do the Press-On Nails Stay On?

It depends on various factors, including the adhesive strength of gel tabs, application method, and daily care routine. With proper application, press-on nails can last 5-7 days or even longer. However, improper application forms gaps between the gel tabs and the natural nails which may allow water and dust to get in and this lead to the press-on nails falling off easily. Check out our tutorial for tips on press-on nail application.

We also welcome you to share and post your own press-on nail